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This is from our recent post on instagram:
- We have received 674 orders over the past 3 weeks. This is an insane number, considering we usually received under 5 orders per day (a strong contender as to why I’m closing the business!)
- We have shipped out 376 orders over the past 3 weeks. This is also an insane number considering there are just 2 of us! We’ve been busy sorting, batching, prioritizing, and shipping what was ready to go.
- We started shipping Swift Repair Kits this week, and have at least another week’s worth of shipping these to go. These have to be assembled one by one, since everyone’s swift is different! It also requires cutting more struts, so we prioritized shipping other “misc” orders for the first 2 weeks, allowing us to gather repair kit orders and efficiently batch this process.
- We have not shipped many SkeinTwister parts because we still need to finish making foot pedals, and we’re waiting on the shaft couplers that go in the motor kits. There was a delay in ordering these because of the Chinese New Year holiday shutdown, but they should ship early next week and it’ll take a week for them to arrive, so we’re estimating starting to ship these orders in 1.5-2 weeks. Even if everything was ready right now, they’d still be batched for later because we are maxxed out with shipping Swift Repair Kits and other misc orders
- For orders of the myriad of other stuff, we got such an influx last weekend, and now with splitting time with shipping Swift Repair Kit orders, we're about a week behind. It took us the whole week to ship the orders we received just on last Saturday, that’s how bananas it’s been. On Monday we'll be shipping orders from last Sunday.
- You will get what you've ordered! We are shutting down web sales on Sunday, and we'll be shipping orders throughout the rest of March. Our inventory on the website was as accurate as two humans could make it, any shortfalls have already been emailed about and resolved. If we find more, you'll get an email if it affects your order.
We've also been getting a bunch of emails about "oh can you just make one more Swift/SkeinTwister/whatever?" NOPE. "Well can you email me if you find one more/someone returns something/etc?" NOPE TOO. Neither of those things is going to happen, and also we are 1000% busy with filling orders and shutting down and have 0% bandwidth for any kind of "just in case" special requests.